How do I Void an Item? (First Gen 2.0)


Void ONE item on the check

  • Select the item to void by touching the item on the left of the screen
    • Swipe from left to right on the item to void it.
  • The item will remain visible on the check but it will now show as “voided” in red text and will not be included in the outstanding Check Total.
  • Re-tender the check to close.


Void ALL items on the check

  • Swipe up from the bottom of the screen to reveal the lower menu and select “Remove All Items”
  • Hint: If the error “Void: You may not void items after payment has been tendered” appears, you have not refunded the payment and must first do so in order to void an item(s).


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