How do I Change an Employee's PIN? (Next Gen)


PINs are used for access to the Qu POS. They can be updated using two different methods

Enterprise Intelligence Method

To change or modify an employee PIN:

  1. Navigate to Employees
  2. Select the employee from the list of employees that you wish to modify.
  3. Within the basic information section, set or modify the employee’s PIN (You can Generate the next available PIN if you don't have a predefined one).
  4. After entering the desired PIN, click Save.



Note: PINs must be numeric.

Qu POS App Method

To change a user's PIN using the POS:

  1. Log into the app using an administrator account.
  2. Tap the Blue hamburger Button in the bottom left of the screen to open the top and bottom menu bars
  3. Select more from the top menu bar
  4. On the new menu that appears tap on Assign Credentials
  5. Search for the user whose PIN needs to be updated
    • Select the user
  6. Type in the new PIN and tap Reset PIN
    • If the user will be using a card, swipe the card instead
    • Tap Reset Mag Card ID
  7. Tap Save Changes


You can now update another employee's PIN or leave this page.

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