How do I use Drive Thru Mode?

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Qu Supports two view modes for the terminal:

  • Counter Service Mode, and
  • Drive-Thru Mode

In this article, we will discuss the functions of the drive-thru mode and how to use them.

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In a 2 terminal setup, a store would likely prefer to use the drive-thru mode on the payment terminal. All drive-thru orders taken by the order taker terminal will appear on the payment terminal. However, a restaurant can use the drive-thru mode in a 1 terminal setup.

To open a suspended check on the check view screen:

  1. Find the customer's check on the list. The checks are listed in ascending order, with the newest check at the top by default. In a drive-thru, the next customer's check would be at the bottom of the list, but you can change the sort order by tapping on the Check # column header. 
  2. Tap the check to open it.
  3. You can now proceed with payment or add additional items, if necessary.
  4. Once the check is closed, it will go back to the check view screen.

To start a new check from this screen:

  1. Tap the blue and white arrow button. 
  2. You will now be on the menu screen and add the requested items to the check.
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